PCLC at University of California, San Francisco (UCSF)

Steven Z. Pantilat, MD, is a professor of medicine in the department of medicine at the University of California, San Francisco, the Kates-Burnard and Hellman Distinguished Professor in Palliative Care, and the founding director of the UCSF palliative care program. Dr. Pantilat is also the director of the UCSF Palliative Care Leadership Center, which trains teams from hospitals across the country on how to establish palliative care services, and director of the Palliative Care Quality Network, a collaboration of 80 nationwide teams focused on improving the quality of palliative care. Dr. Pantilat is board certified in hospice and palliative medicine and in internal medicine, with focused practice in hospital medicine. Dr. Pantilat was elected a Master of Hospital Medicine by the Society of Hospital Medicine in 2014 in recognition of his many contributions to the field, and is a fellow of the American Academy of Hospice and Palliative Medicine and a fellow of the American College of Physicians. In 2007 he was a Fulbright senior scholar, studying palliative care in Sydney, Australia, at the Royal Prince Alfred Hospital and Curtin University there. Dr. Pantilat is also a hospitalist, and is a nationally recognized expert in hospital medicine as well as in palliative medicine. He is the past president, a past member of the board of directors, and the former chair of the ethics committee for the Society of Hospital Medicine. Dr. Pantilat serves on the UCSF Medical Center ethics committee. In 2011 Dr. Pantilat received a leadership award from the James Irvine Foundation in recognition of his work to improve the lives of Californians, and in 2014 received the Ritz E. Heerman Award from the California Hospital Association in recognition of his work to improve the quality of palliative care. Dr. Pantilat also serves as chair of the advisory committee for the Cambia Foundation’s Sojourn Scholars Leadership Award program. He has published more than 80 peer-reviewed scientific papers, authored two dozen book chapters, and coedited, with colleagues at UCSF, a textbook on palliative care titled Care at the Close of Life (New York: McGraw-Hill, 2010) and the textbook Hospital-Based Palliative Medicine (Hoboken, NJ: John Wiley & Sons, Inc., 2015). His latest book is Life after the Diagnosis: Expert Advice on Living Well with Serious Illness for Patients and Caregivers (Boston: Da Capo Press, 2017).

Michael W. Rabow, MD, is a professor of clinical medicine in the division of general internal medicine, department of medicine, at the University of California, San Francisco. Board certified in internal medicine and hospice and palliative care, Dr. Rabow directs a leading outpatient palliative care program—the Symptom Management Service—at the UCSF Helen Diller Family Comprehensive Cancer Center. Dr. Rabow is a national expert in outpatient palliative care research and service delivery. He has conducted both controlled and longitudinal trials of outpatient palliative care consultation, as well as multiple surveys of current outpatient palliative care consultation practices nationally. He is currently part of a PCORI (Patient-Centered Outcomes Research Institute) study examining home-based palliative care. He has published more than 60 papers in peer-reviewed journals. An expert in community-based palliative care, Dr. Rabow also serves as a consultant to medical centers working nationally to develop or expand their palliative care services, and as a consultant to numerous prominent professional and philanthropic organizations dedicated to expanding palliative care access and quality. Dr. Rabow served as the lead of the project advisory board for the Improving Palliative Care in the Outpatient Setting (IPAL-OP) initiative at the Center to Advance Palliative Care. He is on the advisory board to the Palliative Care Institute of the California State University at San Marcos, which provides online education and certification for members of the palliative care interdisciplinary team. In 2016 Dr. Rabow was selected as the winner of the AAHPM PDIA award. He is a past recipient of a Hastings Center Cunniff-Dixon Physician award.

PCLC PEDIATRICS is for hospitals, hospices, or other provider organizations interested in the unique program design considerations of pediatric palliative care, including:

• Needs assessment and internal marketing strategies for pediatric palliative care in your organization
• Program financing considerations to ensure sustainability
• Clinical models, including service and staffing design to meet the needs of the pediatric population
• Ways to develop community partnerships to ensure comprehensive, well-coordinated care
• Strategies for transitioning to adult care

PCLC HOME & OFFICE/CLINIC is for the hospice, home health agency, hospital, or other provider organization wishing to launch strategically-designed palliative care services for patients in clinics, at home, or in long term care. Training and mentoring include:

• Defining the scope of the program in terms of geography and patient population
• Designing services to meet the needs of your target population
• Developing partnerships with referrers and other community services
• Building financial stability through strong business planning

PCLC HOSPITAL teaches you how to design a new inpatient palliative care service—or navigate growth challenges for an existing one. Training addresses the unique program design considerations of your hospital team, including:

• Making the case for palliative care within your hospital ecosystem
• Financing strategies for launching or growing a service
• Program measurement that ensures quality while aligning with hospital priorities
• Collaboration across service lines