PCLC at Presbyterian Healthcare Services

Presbyterian Healthcare Services exists to improve the health of our patients, members, and communities by providing affordable and convenient care. A not-for-profit healthcare system, we are locally owned and operated and are known nationally for our experience integrating healthcare financing and delivery. Our system includes nine hospitals, a multi-specialty medical group, and a statewide health plan. Among our many innovations are Hospital at Home and Emergency Department navigation programs, data-driven population health initiatives, Video Visits, online Urgent Care scheduling, and the MyChart patient portal. We share expertise outside New Mexico by partnering with systems developing their own provider-owned health plans. Presbyterian is recognized for excellence as Best Regional Hospital by U.S. News & World Report and among America’s 100 Best Hospitals for multiple clinical areas from Healthgrades. With more than 11,000 employees, we are the largest private employer in New Mexico.

The benefits of training with Presbyterian also include access to:

• An inside look at an interdisciplinary palliative care team delivering services across the continuum of care, including home and office-based practices
• Insight into integrating an inpatient palliative care team with home health and hospice services
• Palliative care experience in both primary care and specialty clinics
• A shared model of care, including palliative services as part of a house calls and Hospital at Home practice, and operating an Advanced Illness Management program for identified high-needs Medicare Advantage patients
• A care model serving patients in urban, suburban, and rural environments
• Experience working with Albuquerque Ambulance and community services organizations to provide continuous coverage and optimal care transitions for patients living across a broad territory
• Expertise using health system data to identify potential palliative care patients, and a look into sophisticated clinical documentation built into the Epic environment
• Experience with new palliative care payment models, including a shared capitation arrangement with the system’s health plan as well as expertise in optimizing fee-for-service billing
• Expertise in developing onboarding and training programs for new staff

For questions about Presbyterian, including the availability of specific training dates, contact Laura Naaz at lnaaz@phs.org or 505-559-7006.

For general PCLC questions, please contact Jennie Dulas at jennifer.dulas@mssm.edu or call 425-610-6247.