PCLC at Presbyterian Healthcare Services

  1. Location
    Albuquerque, NM
  2. Leader
  3. Faculty
    • Karrie Decker
      MHS, Administrator, Presbyterian Healthcare at Home
    • Abby Gilbert-Savi
      CNP, Medical Director, Presbyterian Palliative Outpatient Services
    • Laura Naaz
      Manager, Practice Operations, Presbyterian Healthcare at Home
  4. Photo: Nancy Guinn

Presbyterian Healthcare Services At-A-Glance

Presbyterian Healthcare Services exists to improve the health of our patients, members, and communities by providing affordable and convenient care. A not-for-profit healthcare system, we are locally owned and operated and are known nationally for our experience integrating healthcare financing and delivery. Our system includes eight hospitals, a multi-specialty medical group, and a statewide health plan. Among our many innovations are Hospital at Home and Emergency Department navigation programs, data-driven population health initiatives, Video Visits, online Urgent Care scheduling, and the MyChart patient portal. We share expertise outside New Mexico by partnering with systems developing their own provider-owned health plans. Presbyterian is recognized for excellence as Best Regional Hospital by U.S. News & World Report and among America’s 100 Best Hospitals for multiple clinical areas from Healthgrades. With more than 11,000 employees, we are the largest private employer in New Mexico.

Key benefits of training with Presbyterian include:

  • An inside look at an interdisciplinary palliative care team delivering services across the continuum of care, including home and office-based practices
  • Insight into integrating an inpatient palliative care team with home health and hospice services
  • Palliative care experience in both primary care and specialty clinics
  • Access to a shared model of care: offering palliative services as part of a house calls and Hospital at Home practice, and operating an Advanced Illness Management program for identified high-needs Medicare Advantage patients
  • A care model serving patients in urban, suburban, and rural environments
  • Experience working with Albuquerque Ambulance and community services organizations to provide continuous coverage and optimal care transitions for patients living across a broad territory
  • Expertise using health system data to identify potential palliative care patients, and a look into sophisticated clinical documentation built into the Epic environment
  • Experience with new palliative care payment models, including a shared capitation arrangement with the system’s health plan as well as expertise in optimizing fee-for-service billing
  • Expertise developing onboarding and training programs for new staff


For questions about Presbyterian, including the availability of specific training dates, contact Laura Naaz at lnaaz@phs.org or 505-559-7006.

For general PCLC questions, please contact Brittany Chambers at brittany.chambers@mssm.edu or call 212-824-9573.

Other Locations & In-Person Training Dates

An early adopter and national leader in delivering quality hospice services, Bluegrass is a pioneer in developing new program models that respond to the evolving needs of seriously ill patients and their families . It also has a rich history of exploring models that are both high quality and financially sustainable. . . .


  • Mar 6–7, 2018
  • May 15–16, 2018
  • Sep 11–12, 2018
  • Oct 16–17, 2018
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Minneapolis, MN

With program longevity of 18 years, and the early development of clinics, the program at Fairview is part of a large nonprofit health care system working in hospitals, primary and specialty clinics, home care, hospice, and senior services. It has a strong focus on rural and community hospitals . . .

  • Mar 28–30, 2018
  • May 16–18, 2018
  • Sep 12–14, 2018
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Mount Carmel was one of the first PCLCs and has trained over 175 teams. Its hospice services and palliative care services are provided in acute palliative care units, consultatively across all hospitals, and in the community, from private residences to long-term care facilities and more . . .

  • Mar 29–30, 2018
  • Jun 28–29, 2018
  • Sep 20–21, 2018
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Manhasset, NY

The largest integrated health system in New York State, based on patient revenue, and the 14th-largest health care system in the United States. Inpatient palliative care teams, outpatient practices, and post-acute services are fully integrated to deliver care across the system . . .

  • May 16–19, 2018
  • Sep 26–28, 2018
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A mature program with a large scope, breadth of expertise, and divese patients populations. Provides services that include inpatient consultations at three hospitals and inpatient palliative care units; and community-based palliative care services, such as a supportive care and survivorship clinic and telehealth research program . . .

  • Mar 1–2, 2018
  • May 31–Jun 1, 2018
  • Sep 11–12, 2018
  • Oct 23–24, 2018
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A palliative care inpatient consult service and an outpatient clinic in an academic medical center with hospitalist leadership. UCSF also specializes in pediatrics and palliative care in the home and assisted living . . .

  • Sep 25–26, 2018
  • Dec 18–19, 2018
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UVA’s extensive palliative care program includes an office based palliative care clinic associated with an inpatient consultation service, as well as home and inpatient hospices. It has a large outpatient service embedded in both the oncology and heart-failure clinics. It is also a leader in EMR integration. . . .



  • Feb 22–23, 2018
  • Apr 19–20, 2018
  • Jun 7–8, 2018
  • Oct 4–5, 2018
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A statewide safety-net hospital and Level 1 trauma center with palliative care services, including a palliative care unit, inpatient consultation, and an outpatient supportive care clinic. The inpatient consultative service provides care for patients in all of VCU’s clinical spaces, including acute care medicine, the emergency department, surgery, trauma, and intensive care units . . .

  • Feb 27–28, 2018
  • Apr 10–11, 2018
  • Oct 9–10, 2018
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Nancy Guinn
MD, Medical Director, Presbyterian Healthcare at Home

Nancy Guinn, MD, is the medical director of Presbyterian Home and Transition Services in Albuquerque. This group has created innovative programs in home care, palliative care, hospice, and hospital at home. Dr. Guinn trained in family and community medicine at the University of New Mexico and completed her fellowship in palliative and hospice medicine at Stanford Medical Center in California. She worked as a primary care doctor in a community health center and as a solo practitioner prior to joining Presbyterian in 2010. She is one of the authors of the Medical Orders for Scope of Treatment (MOST) document and currently serves on the advisory committee for MOST. She is a past president of the New Mexico chapter, American Academy of Family Physicians.


PCLC Home & Office/Clinic

PCLC HOME & OFFICE/CLINIC is for the hospice, home health agency, hospital, or other provider organization wishing to launch strategically-designed palliative care services for patients in clinics, at home, or in long term care. Training and mentoring include:

  • Defining the scope of the program in terms of geography and patient population
  • Designing services to meet the needs of your target population
  • Developing partnerships with referrers and other community services
  • Building financial stability through strong business planning
PCLC Hospital

PCLC HOSPITAL teaches you how to design a new inpatient palliative care service—or navigate growth challenges for an existing one. Training addresses the unique program design considerations of your hospital team, including:

  • Making the case for palliative care within your hospital ecosystem
  • Financing strategies for launching or growing a service
  • Program measurement that ensures quality while aligning with hospital priorities
  • Collaboration across service lines