PCLC at Presbyterian Healthcare Services

Presbyterian Healthcare Services exists to improve the health of the patients, members and communities they serve. They are a locally owned and operated not-for-profit health care system known nationally for their extensive experience in integrating health care financing and delivery. They grew from a small tuberculosis sanatorium founded in 1908, to a system of nine hospitals, a multi-specialty medical group with more than 900 providers and a statewide health plan. They serve one in three New Mexicans with health care or coverage.

Presbyterian began its palliative care journey with an Inpatient consult service in 2005. The program expanded to include provider services in the home with an integrated home health interdisciplinary team (IDT) in 2010, followed by the establishment of imbedded palliative care clinics in 2013, and most recently, the development of a palliative care value-based partnership contract. In addition to palliative care, the PCLC leadership team has built, implemented, operated, and lead multiple other programs for Presbyterian, including:

• The home health program began in 1973, expanded to hospice services in 1985, and in 2023 opened the Robert Wertheim Hospice House. This facility serves patients with limited access to care, especially those lacking stable housing, support systems, or eligibility for traditional long-term care.
• The Hospital at Home program began as an ambulatory service in 2008 and grew into an IP department with the CMS waiver in 2021, making it one of the nation's first.
• The Complete Care Program is an Advanced Illness Management program for identified high-needs Medicare Advantage patients, which was established in 2015.
• The Post Acute Care Program was established in 2023, which serves patients while in the SNF and for up to 90-day post-SNF. 

The benefits of training with Presbyterian also include access to:

• An extensive range of training solutions, including in-person, virtual, and hybrid formats, tailored to meet the specific preferences of your team.
• The PCLC leadership team has experience and expertise in a wide range of home and transition services.
• An inside look at an interdisciplinary palliative care team delivering services across the continuum of care, including hospital, home, telemedicine, and office-based practices.
• Insight into integrating a palliative care team with home health and hospice services.
• Palliative care experience in both primary care and specialty clinics.
• A shared model of care, including palliative services as part of a House Calls and Hospital at Home practice, and operating an Advanced Illness Management program for identified high-needs Medicare Advantage patients.
• A care model serving patients in urban, suburban, and rural environments.
• Experience working with Albuquerque Ambulance and community services organizations to provide continuous coverage and optimal care transitions for patients living across a broad territory.
• Expertise using health system data to identify potential palliative care patients, and a look into sophisticated clinical documentation built into the Epic environment.
• Experience with new palliative care payment models, including a shared capitation arrangement with the system’s health plan as well as expertise in optimizing fee-for-service billing.
• Expertise in developing onboarding and training programs for new staff.

For questions about Presbyterian, including available training dates, submit an inquiry.