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capc PCLC logo

Palliative Care Leadership Centers FAQ

What are Palliative Care Leadership Centers™ (PCLC)?

The Palliative Care Leadership Centers™, are nine leading centers of excellence in palliative care. An initiative of the Center to Advance Palliative Care (CAPC), the PCLCs provide two days of intensive, in-person training and a full year of mentoring to help you sustain, grow or start your palliative care program. Training is targeted to teams from hospitals, hospices and community-based settings.

PCLCs are leaders in applying the most effective palliative care program models and were selected through a highly competitive process. They were chosen for their clinical excellence, outstanding leadership, reputation and depth of experience. Palliative Care Leadership Centers training and mentoring has been one of the most effective innovations in the field of palliative care.  

What are the benefits of PCLC training and mentoring?

PCLC provides intensive hands-on training customized to your team's needs. You will also gain thought-partnership, support, technical assistance and a full year of mentoring. Whether you have a mature program or a start-up, there is a PCLC to address your program's specific needs.

What does PCLC training cover?

PCLC is an in-person, customized training and mentoring approach that addresses all the operational essentials of palliative care program development. Based on a rigorous needs assessment of your program, training and mentoring will focus on operational development, including but not limited to assessing internal and external systems, determining best staffing patterns for program sustainability, marketing to gain referrals and learning how to use operational and financial data to your program’s advantage.  

Does PCLC offer training for community settings?

Yes. PCLCs offer training and mentoring focused on palliative care in community settings, including home and office. 

How does the pediatrics training differ from adult hospital or community training?

The pediatric PCLC training covers the same content areas as the other trainings (for example, needs assessment is taught in all curricula) with special attention paid to the unique needs of pediatric patients and their families. The instructors are pediatric palliative care providers well-versed in the different program management considerations for pediatric and adult palliative care programs. This includes differences in program financing and planning for transitions to adult care.

Does PCLC offer clinical training?

No. PCLC focuses on operational development. However, CAPC provides clinical training to its member organizations through its robust tools, technical assistance and online curriculum. Members can access CAPC clinical resources by logging in to CAPC Central.

How should we choose a PCLC?

The choice is yours. Some teams choose to train with the PCLC that is geographically closest to them, while others choose a PCLC most similar to their own institution (community hospital, academic medical center, cancer center, children’s hospital, hospice, home health agency, medical practice etc). You will receive intensive, customized training based on your program’s specific needs, regardless of which PCLC you choose. 

How large a team can we enroll?

The PCLCs are flexible about the number of people you enroll. A minimum of two team members per institution is required. However, while there is no maximum, most groups are five people or less. Please note that your tuition fee allows for a team of six. Additional team members may attend for a fee. (see "How do we enroll?").

Who should attend?

PCLC is designed to support palliative care teams from hospital, hospices and community-based settings. Most teams attend with staff from the different disciplines and roles representing your team, including:

  • Medicine, nursing, social work, administrators 

It is strongly recommended that you also include:

  • Finance person. An individual who works for your finance department; has a management role; who is conversant in and can readily access decision support data (including clinical and financial data); and who will function as a member of the team implementing or expanding your palliative care program. 
  • Biller/Coder: An individual responsible for submitting accurate codes for reimbursement.

Since experience has shown that involvement of a senior financial administrator is key to a palliative care program success, groups that include the finance person on their team will be charged a reduced tuition fee

Is CAPC membership required?

As of 2017 training and mentoring, CAPC membership will be required due to the CAPC Central member resources necessary for pre-work, training and mentoring.

What are the PCLC tuition and fees?

As of 2017 trainings:

  • $10,000 per team (not per person) for two to six people from one member institution
  • $500 per each additional person after six (Teams larger than six are welcome.) 
  • Teams including their finance person will receive a reduced fee
  • 50% discount on CAPC membership for one year

Note: CAPC membership will be required as of 2017 trainings due to the CAPC Central member resources necessary for pre-work, training and mentoring: However, you do not already have to be a member to call us and learn more!

Do we have to use the online application, or is there a paper application we can fill out?

There is no paper application. If you need assistance with the online application, please contact us at (212) 824-9579.  

What is the PCLC application process?

The first step to attending PCLC is to submit an online application that asks for basic information about you, your team, your institution and your palliative care program (if you already have one) - and your training needs. The next step is to select the PCLC you would like to work with. Based on an assessment of your needs, a member of the faculty will reach out to discuss a training agenda that is geared to your team and your organization.

When should we enroll?

Enroll now!  The Palliative Care Leadership Centers are available on a first-come, first-served basis, and traning dates are limited.

Note: For 2016 tuition and enrollment, please contact Jordane Jolley, LMSW, Manager of Community Initiatives at or (212) 824.9579.  

Once we fill out the application, how long will we have to wait for training?

Demand for PCLC is high. In some cases, you may have to wait a few months, so we recommend that you apply early. 

How do we enroll?

Learn more about each PCLC location and their training dates

For tuition information and to enroll, go to

Who do we contact with questions?

For specific questions about your upcoming training, please contact the administrator of the PCLC you will attend.

For general PCLC questions, please contact Jordane Jolley, LMSW, Manager of Community Initiatives at or (212) 824.9579.  

Palliative Care Leadership Centers™ (PCLC) is a national initiative of the Center to Advance Palliative Care (CAPC).