Stand By You: An Interprofessional Compassionate Service

Topic: Health System Strategies


Baptist health sfl 3 stand by you.jpg

This poster will outline the collaborative efforts between Herbert Wertheim College of Medicine and Baptist Health South Florida to develop an interprofessional compassionate volunteer service for patients at the end of life, including the program’s integration across the health system and the outcomes.

The Stand By You (SBY) Volunteer service was developed in 2012 and initially offered at one of the 7-hospitals within the system. It is based on the No One Dies Alone (NODA) program started by Sandra Clarke, CCRN in 2001, with the goal to provide companionship and support for dying individuals, so they don’t die alone. The SBY Volunteer program is a unique service where companionship and support is provided by first and second year medical student volunteers. Since 2014, the program has been expanded to include hospital volunteers of nurses, social workers, board members, and other community volunteers, who collaborate with the medical students to provide services at our hospitals within the health system.

So far, ninety-nine volunteers have been trained (53 medical students, 22 employees, 24 community volunteers) and sixteen patients to date at Baptist Health have received services by these volunteers. Satisfaction of the SBY service is measured by survey feedback from staff and family members, if available.


  • Rose M. Allen, DNP
  • Baptist Health of South Florida
  • 8900 N Kendall Drive
  • Miami, FL 33176
  • (786) 596-0092


  • Arlenna Williams, MSW, MBA
  • Carol Slinger-Howell, MSN, RN, CNML
  • Chloe Edinger, BS, MS3
  • Renato Santos, MDiv., BCC, LMHC
  • Rose Allen, DNP, MSM/HM, RN, CHPN
  • Sarita Khanal, ARNP, RN

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