The Joint Commission Certification

Full access to CAPC tools and technical assistance supporting The Joint Commision Certification is reserved for members. Log in now if you're from a member institution. Or to learn more about membership, please call Member Services at 212-201-2674.

Hear and learn more:


The Joint Commission's new Advanced Certification Program for Palliative Care is designed to recognize hospital inpatient programs that demonstrate exceptional patient and family-centered care in order to optimize the quality of life for patients with serious illnesses. 

Benefits of The Joint Commission Advanced Certification for Palliative Care

  • Palliative care certification is an independent evaluation that validates the quality of your palliative care program
  • Palliative care certification standards will help your hospital build a better, more organized program that tailors treatment to patient goals and needs
  • Palliative care certification evaluates ways your hospital can improve performance and clinical practice to improve patient care
  • Palliative care certification will help your hospital achieve regular and more consistent flows of data and information

Standards for Palliative Care

The Joint Commission has developed standards for palliative care programs from available national guidelines in hospice and palliative care. These include standards that are specific to palliative care and additional standards that more broadly address issues such as privacy and security of medical records.

Palliative Care Performance Improvement Plan

The Joint Commission requires that all programs have a Performance Improvement Plan in place. The plan must include four improvement measures; at least two of the four should be clinical measures related to or identified in practice guidelines for the program. Measures should be evidence-based, valid and reliable. Programs are expected to define the measures they will use at the time for the application and share four months of trended data at the time of the on-site visit.

How to Begin the Palliative Care Certification Process

  • The first step towards certifying a palliative care program is to review the standards
  • Conduct a self-assessment of your program versus the standards
  • Develop an action plan to address areas that need improvement
  • Contact The Joint Commission to receive an application for certification

CAPC Tools and Resources 

CAPC has the tools and resources, including a useful podcast and an essential guide, to help you successfully complete The Joint Commission (TJC) certification process.

Member organizations can access CAPC tools, training and technical assistance through CAPC Cemtral, the portal to CAPC online courses, webinars, virtual office hours, topic-specific discussion forums and more. To log into CAPC Central, click here.

To become a member organization, click here.

For more information about the Advanced Certification for Palliative Care, please call The Joint Commission at 630-792-5291, email or visit The Joint Commission online.

If you need assistance, please use the customer support form.