Making Staffing and Workload Decisions and Trade-Offs

WHEN

  • Wednesday, October 30

    12:30 p.m. - 1:30 p.m. ET

“How many full time equivalent (FTE) clinicians do I need to cover the cancer clinic effectively?”

“How many patients should the interdisciplinary team see each week in the home?”

Staffing and workload (volume) expectations depend on factors such as patient mix (complexity), reason for referral, team composition, and organizational context. As penetration increases, the reason for consult and mix of patients change, which impacts workload per patient seen. As team size and mix increase, stress can increase or decrease depending on clarity of work processes and team norms. Service expansion to multiple settings can have positive and negative effects.

Anchored to the experiences of Lehigh Valley Health System’s palliative care program, this webinar will answer your most pressing questions about staffing and workload decisions and trade-offs across settings.

Objectives include:

  • Identify principles that can help programs achieve growth goals and secure associated resources
  • Describe four factors that can impact staffing and workload planning across settings
  • Understand how to analyze staffing and workload trade-off decisions

This is an Improving Team Effectiveness Series webinar: the second of three for Staffing and Workload.

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