Leveraging Lean Management to Optimize Patient Access and Performance

Last updated March 4, 2019

Presented by: Jody K. Reyes, MSBA, BSN, OCN, Jenny Mellot, RN, BSN, CRRN, and Christi Sheffield from University of Virginia Cancer Center, June 2018. Presenters describe how leaders can engage the interdisciplinary team to redesign the care delivery model by utilizing data and LEAN principles to find creative solutions aimed to increase appointment access and optimize clinic workflow.

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