Leaders in the field compiled the following instruments to ensure delivery of quality palliative care services.

Quality Management Tools

• Palliative Care Referral Criteria - Triggers
• Trigger Criteria—Palliative Care Pathway Screening Assessment
• Palliative Care Service Intervention Form
• Standardized Consult and Progress Notes
• Pain and Symptom Assessment
• Functional Status Measures
• Patient and Family Needs Assessment
• Bereavement and Physician, Patient and Family Satisfaction Tools
• Care Planning Tools
• Guidelines, Policies, Procedures and Protocols
• Needs Assessment--Learner Self-Assessment
• TIME: Toolkit of Instruments to Measure End-of-Life Care
• Palliative Outcome Scale
• Palliative Medicine Privilege Request Form

Clinical Management Tools

• ACC/AHA 2005 Guideline Update for Chronic Heart Failure
• VHA, Inc. Care and Communication Bundle
• Improving Comfort and Communication in the ICU

Business Management Tools

• Specialty Clinic/Primary Care Service Agreement