PCLC at Mount Carmel Health System
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(Note: The above list does not guarantee availability. Sessions fill months in advance and registration is on a first-come, first-served basis.)
The Leaders
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Philip H. Santa-Emma, MD, FAAHPM, Medical Director
Mary Ann Gill, MA, RN, Executive Director
Sharol Herr, BSN, MSEd, CHPN, Education Coordinator
The Location
- Columbus, OH
Mount Carmel At-a-Glance
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Inpatient units and consult service offered in three community hospitals since 1997
Hospice-initiated program with resulting strong continuum of care among hospital, hospice and other community providers
Faith-based health system that integrates Six Sigma, a process-improvement initiative that has been applied in numerous business contexts, including health care
Special programs for intensive care and emergency departments, as well as protocol for ventilator withdrawal
Palliative care rounding process utilized to document interventions and outcomes
Success at attaining strong physician "buy-in," resulting in high volume of referrals
Development of integrated clinical and financial databases
Who Should Train at the PCLC at Mount Carmel?
Mount Carmel is an excellent option for:
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Teams of healthcare professionals, including physicians, nurses, administrators, social workers, and financial officers
Community hospitals of various sizes
Hospitals and hospices affiliated within a health system
Programs whose proponents are interested in developing a collaborative model with long-term care facilities
We have found that PCLC attendees tend to base their decisions on several factors, including geographic proximity, similar institutional setting and particular PCLC offerings.
What Will You Gain from Training at the Mount Carmel PCLC?
In addition to the proprietary PCLC core curriculum, Mount Carmel can offer attendees:-
Access to three hospital-based palliative care programs in distinct settings within a health system
Expertise in utilizing databases to capture and track key palliative care clinical and financial measures
Ideas for staffing a palliative care program that operates across hospitals within a health system
Instruction on how to bill for physician/NP encounters correctly, efficiently and effectively
Information on the successful integration of palliative care with hospital-wide quality-improvement initiatives
A model that effectively integrates hospital, hospice and long-term care, through the palliative care consult service
Sample PCLC Curriculum
Each session offers hands-on training in developing a successful palliative care program that matches the unique needs of your institutional setting. Yearlong, post-training mentoring by PCLC faculty includes follow-up on the successful implementation of your action plans.
Day 1: Program Development, Finance and Operations
Includes a review of conclusions from homework, goal setting, sessions on clinical care models and staffing, financial performance and outcome measurement
Day 2: Program Implementation and Sustainability:
Includes sessions on palliative care from the primary care physician perspective, marketing and generating referrals, community partnerships, securing board and institutional support, educating clinicians and patients and program implementation
More About the Mount Carmel Health System
Mount Carmel Health System Palliative Care Service consists of Palliative Consultation Service and Acute Palliative Care Units which have a total of 19 beds across three inpatient units, and the Mount Carmel Hospice, a tenured hospice serving the community since 1985. As a hospice-initiated program, Mount Carmel has provided hospital palliative care since 1997 and has served over 7,000 patients.
A member of Trinity Health System (a Catholic health system), Mount Carmel Health System is a vertically integrated system consisting of three acute-care hospitals with 1,048 beds; a college of nursing; residency programs; a hospice and a home health agency, along with other services and divisions. Mount Carmel Palliative Care Service is linked administratively with the Acute Palliative Care Units, Palliative Consultation Service and Hospice in a unique organizational framework.
Registration and Travel Information
For tuition information and to register, go to www.capc.org/pclc.
For specific questions about Mount Carmel, including the availability of specific training dates, contact Karen Threloff at (614) 234-0224 orkthreloff@mchs.com.
For general questions about the registration process, contact Jennifer Raiten at jennifer.raiten@mssm.edu or (212) 201-2683.
The Palliative Care Leadership Center (PCLC) at Mount Carmel is supported by Columbus Foundation, JEHT Foundation and Mount Carmel Health's Medicare Choice HMO, with direction and technical assistance provided by the Center to Advance Palliative Care (CAPC).

