PCLC Custom training and mentoring addresses the key issues that active hospital palliative care programs face. You’ll receive customized training and mentoring based on your program’s specific needs.

Training and yearlong mentoring is provided by physician and nurse leaders in the field, who are experts in applying the most effective palliative care program models. The two-day, small group, hands-on format provides you with dedicated time together as a team, away from distractions. Training and mentoring topics include:

• Strategic Planning
• Team Dynamics
• Leadership
• Self-Care and Resiliency
• ED
• ICU
• Outpatient Clinic-Based Palliative Care
• Philanthropy
• And more!

Strategic Planning

• Learn the three components of a strategic plan
  • Strategic Analysis
  • Setting Goals
  • Action Planning
• Complete a programmatic strategic analysis
• Establish program goals for the next two years

Team Dynamics

• Complete a comprehensive self-assessment of team function
• Learn four strategies for improving team function
• Develop an Action Plan for improving team health and well-being

Leadership

• Learn five essential characteristics of effective leaders
• Describe key leadership roles in palliative care programs
• Develop an Action Plan for effective leadership in your palliative care program

Self-Care and Resiliency

• Identify barriers to self-care
• Define burnout and compassion fatigue
• Understand the vulnerability of palliative care clinicians and the team
• Develop an Action Plan to decrease and prevent compassion fatigue

ED

• Identify system benefits when palliative care is initiated in the ED
• Review palliative care/ED partnership models of care
• Explore health care system readiness to develop a palliative care/ED partnership
• Develop an Action Plan for a palliative care/ED partnership

ICU

• Identify the need for palliative care in your ICU and the ways in which palliative care can align with the mission of the ICU
• Design a service model and determine staffing needs for palliative care program expansion into the ICU
• Learn how to demonstrate the impact and efficacy of the palliative care ICU program with financial, process and outcome data

Outpatient Clinic-Based Palliative Care

• Identify the value of providing palliative care services that cross the continuum of care
• Identify a variety of models of outpatient palliative care programs that are already operational
• Review operational considerations for running an outpatient service
• Explore resources for gaining further understanding of outpatient services

Philanthropy

• Understand the initial steps in developing a philanthropic program to support a palliative care program
• Distinguish the role of the development office and its functions in supporting your fundraising efforts
• Identify the key differences between three different foundation types: local, national and hospital