Communication

• Abbott KH, Sago JG, Breen CM, Abernethy AP, Tulsky JA. Families looking back: One year after discussion of withdrawal or withholding of life-sustaining support. Crit Care Med 2001;29:197-201.
• Ahrens T, Yancey V, Kollef M. Improving family communications at the end of life: implications for length of stay in the intensive care unit and resource use. Am J Crit Care 2003;12:317-23.
• Aslakson RA, Wyskiel R, Shaeffer D, Zyra M, Ahuja N, Nelson J, Pronovost PJ. Surgical intensive care unit clinician estimates of the adequacy of communication regarding patient prognosis. Crit Care;2010;14(6):R218. [Epub ahead of print]
• Azoulay E, Chevret S, Leleu G, Pochard F, Barboteu M, Adrie C, Canoui P, Le Gall JR, Schlemmer B. Half the families of intensive care unit patients experience inadequate communication with physicians. Crit Care Med 2000;28:3044-9.
• Azoulay E, Pochard F, Chevret S, Jourdain M, Bornstain C, Wernet A, Cattaneo I, Annane D, Brun F, Bollaert PE, Zahar JR, Goldgran-Toledano D, Adrie C, Joly LM, Tayoro J, Desmettre T, Pigne E, Parrot A, Sanchez O, Poisson C, Le Gall JR, Schlemmer B, Lemaire F. Impact of a family information leaflet on effectiveness of information provided to family members of intensive care unit patients: A multicenter, prospective, randomized, controlled trial. Am J Respir Crit Care Med 2002;165:438-42.
• Back AL, Arnold RM, Quill TE. Hope for the best, and prepare for the worst. Ann Intern Med 2003;138:439-43.
• Back A, Arnold R, Tulsky J: Mastering communication with seriously ill patients: Balancing honesty with empathy and hope. New York: Cambridge University Press, 2009.
• Barclay JS, Blackhall LJ, Tulsky JA. Communication strategies and cultural issues in the delivery of bad news. J Pall Med 2007;10:957-977.
• Billings JA. The end-of-life family meeting in intensive care part I: Indications, outcomes, and family needs. J Palliat Med. 2011 Sep;14:1042-50.
• Billings JA. The end-of-life family meeting in intensive care part II: Family-centered decision making. J Palliat Med. 2011 Sep;14:1051-7.
• Billings JA, Block SD. The end-of-life family meeting in intensive care part III: A guide for structured discussions. J Palliat Med. 2011 Sep;14:1058-64.
• Boyd EA, Lo B, Evans LR, Malvar G, Apatira L, Luce JM, White DB. "It's not just what the doctor tells me:" Factors that influence surrogate decision-makers' perceptions of prognosis. Crit Care Med 2010;38:1270-75.
• Curtis JR, White DB. Practical guidance for evidence-based ICU family conferences. Chest 2008;134:835-43.
• Douglas SL, Daly BJ, Lipson AR. Neglect of quality-of-life considerations in intensive care unit family meetings for long-stay intensive care unit patients. Crit Care Med 2011 Sep 29. [Epub ahead of print]
• Dugan DO. Praying for miracles: Practical responses to requests for medically futile treatments in the ICU setting. HEC Forum 1995;7:228-242.
• Evans LR, Boyd EA, Malvar G, Apatira L, Luce JM, Lo B, White DB. Surrogate decision-makers' perspectives on discussing prognosis in the face of uncertainty. Am J Respir Crit Care Med 2009;179:48-53.
• Fassier T, Azoulay E. Conflicts and communication gaps in the intensive care unit. Curr Opin Crit Care 2010;16(6):654-665.
• Fassier T, Darmon M, Laplace C, Chevret S, Schlemmer B, Pochard F, Azoulay E. One-day quantitative cross-sectional study of family information time in 90 intensive care units in France. Crit Care Med 2007;35:177-83.
• Gay EB, Pronovost PJ, Bassett RD, Nelson JE. The ICU family meeting: Making it happen. J Crit Care 2009;24:629.e1-12.
• Hawryluck L, Downar J. What should we say when discussing "code status" and life support with a patient? A Delphi analysis. J Pall Med 2010;13:185-95.
• Hickman RL Jr, Daly BJ, Lee E. Decisional conflict and regret: Consequences of surrogate decision making for the chronically critically ill. Appl Nurs Res 2011 Jun 7. [Epub ahead of print]
• Jacobowski NL, Girard TD, Mulder JA, Ely EW. Communication in critical care: Family rounds in the intensive care unit. Am J Crit Care 2010;19(5):421-30.
• Jones T. A proactive communication strategy reduced post-traumatic stress disorder symptoms in relatives of patients dying in the ICU. Evid Based Nurs 2007;10:85.
• Knops K, Lamba S. Clinical application of ASCEND: A pathway to higher ground for communication. J Palliat Med 2010;13(7):825-30.
• Krimshtein NS, Luhrs CA, Puntillo KA, Cortez TB, Livote EE, Penrod JD, Nelson JE. Training nurses for interdisciplinary communication with families in the intensive care unit: an intervention. J Palliat Med. 2011 Dec;14:1325-32.
• Lautrette A, Ciroldi M, Ksibi H, Azoulay E. End-of-life family conferences: Rooted in the evidence. Crit Care Med 2006;34:S364-S372.
• Lautrette A, Darmon M, Megarbane B, et al. A communication strategy and brochure for relatives of patients dying in the ICU. N Engl J Med 2007;356:469-78.
• Lee Char SJ, Evans LR, Malvar GL, White DB. A randomized trial of two methods to disclose prognosis to surrogate decision makers in ICUs. Am J Respir Crit Care Med 2010 Jun 10. [Epub ahead of print]
• Levin TT, Moreno B, Silvester W, Kissane DW. End-of-life communication in the intensive care unit. Gen Hosp Psychiatry 2010;32:433-42.
• Lilly CM, De Meo DL, Sonna LA, et al. An intensive communication intervention for the critically ill. Am J Med 2000;109:469-75.
• Lilly CM, Sonna LA, Haley KJ, Massaro AF. Intensive communication: four-year follow-up from a clinical practice study. Crit Care Med 2003;31(Suppl):S394-9.
• Lilly CM, Daly BJ. The healing power of listening in the ICU. N Engl J Med 2007;356:513-5.
• Lorin S, Rho L, Wisnivesky JP, Nierman DM. Improving medical student intensive care unit communication skills: A novel educational initiative using standardized family members. Crit Care Med 2006;34:2386-2391.
• Machare Delgado E, Callahan A, Paganelli G, Reville B, Parks SM, Marik PE. Multidisciplinary family meetings in the ICU facilitate end-of-life decision making. Am J Hosp Palliat Care 2009;26:295-302.
• Martin B, Koesel N. Nurses' role in clarifying goals in the intensive care unit. Crit Care Nurse 2010;30:64-73.
• McDonagh JR, Elliott TB, Engelberg RA, et al. Family satisfaction with family conferences about end-of-life care in the intensive care unit: increased proportion of family speech is associated with increased satisfaction. Crit Care Med 2004;32:1484-8.
• Mohan D, Alexander SC, Garrigues SK, Arnold RM, Barnato AE. Communication practices in physician decision-making for an unstable critically ill patient with end-stage cancer. J Palliat Med 2010;13:949-56.
• Nelson JE, Walker AS, Luhrs CA, Cortez TB, Pronovost PJ. Family meetings made simpler: A toolkit for the intensive care unit. J Crit Care 2009;24:626.e7-14.
• Puntillo KA, McAdam JL. Communication between physicians and nurses as a target for improving end-of-life care in the intensive care unit: Challenges and opportunities for moving forward. Crit Care Med 2006;34:S332-40.
• Quenot JP, Rigaud JP, Prin S, Barbar S, Pavon A, Hamet M, Jacquiot N, Blettery B, Hervé C, Charles PE, Moutel G. Impact of an intensive communication strategy on end-of-life practices in the intensive care unit. Intensive Care Medicine 2012;38:145-152.
• Quill TE, Arnold RM, Platt F. "I wish things were different": Expressing wishes in response to loss, futility, and unrealistic hopes. Ann Intern Med 2001;135:551-5.
• Quill TE, Arnold R, Back AL. Discussing treatment preferences with patients who want "everything". Ann Intern Med 2009;151:345-9.
• Radtke JV, Tate JA, Happ MB. Nurses' perceptions of communication training in the ICU. Intensive Crit Care Nurs 2011 Dec 13. [Epub ahead of print]
• Reinke LF, Shannon SE, Engelberg R, Dotolo D, Silvestri GA, Curtis JR. Nurses' identification of important yet under-utilized end-of-life care skills for patients with life-limiting or terminal illnesses. J Pall Med 2010;13(6):753-759.
• Schaefer KG, Block SD. Physician communication with families in the ICU: evidence-based strategies for improvement. Curr Opin Crit Care 2009;15:569-77.
• Scheunemann LP, McDevitt M, Carson S, Hanson LC. Systematic review: Controlled trials of interventions to improve communication in intensive care. Chest 2010 Nov 24. [Epub ahead of print]
• Selph RB, Shiang J, Engelberg R, Curtis JR, White DB. Empathy and life support decisions in intensive care units. J Gen Intern Med 2008;23:1311-7.
• Stapleton RD, Engleberg RA, Wenrich MD, Goss CH, Curtis JR. Clinician statements and family satisfaction with family conferences in the intensive care unit. Crit Care Med 2006;34:1679-1685.
• Wagner GJ, Riopelle D, Steckart J, Lorenz KA, Rosenfeld KE. Provider communication and patient understanding of life-limiting illness and their relationship to patient communication of treatment preferences. J Pain Sympt Manage 2010;39:527-34.
• Weissman DE, Quill TE, Arnold RM. The family meeting: Starting the conversation #223. J Pall Med 2010;13:203-4.
• Weissman DE, Quill TE, Arnold RM. Preparing for the family meeting #222. J Pall Med 2010;13:204-5.
• White DB, Engelberg RA, Wenrich MD, Lo B, Curtis JR. Prognostication during physician-family discussions about limiting life support in intensive care units. Crit Care Med 2007;35:442-8.
• Widera EW, Rosenfeld KE, Fromme EK, Sulmasy DP, Arnold RM. Approaching patients and family members who hope for a miracle. J Pain Symptom Manage 2011;42:119-125.