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CAPC Palliative Care Discussion Forum
Staffing
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Terrific question! I do not know of any normative or benchmarking data that addresses staffing, but I bet some will be forthcoming from the national palliaitve care registry, in time (so sign up! https://registry.capc.org/Default.aspx )
I use an estimate of 1000 encounters (new and follow up visits) plus or minus 200 per clinical FTE. So, for every FTE of MD/APN/RN you could expect to manage 800-1200 encounters. The variation comes from the availability of other team members (social work, spiritual care, administrative support, etc.) ... so the more your clinicians are acting without support from other disciplines, the fewer clinical encounters per FTE they can manage.
Hope that helps.
Regards, Kathleen Kerr, Senior Analyst, UCSF Pallaitive Care Leadership Center