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In Reply To: On Call Responsbilities
Next Reply: Re:Re:On Call Responsbilities
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Post Re:On Call Responsbilities
Author: Swissyodler
Date: Feb 9, 2010 11:45 am
We have a similar set up. I carry a cell phone and check it on off hours. Patients can leave a voice mail and I can triage. I feel the best way to keep crisis down is education. Prepare patients for the "what ifs" and I check in with fragile patients at the end of the day and Friday nights and sometimes call them on the weekends. But all the time doing self care too. If I go on vacation another person can carry my cell phone.
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Re:Re:On Call Responsbilities (by SharolHerr on 02/09/2010)
When setting up a program model and routine processes it is important to reflect what the system--i.e. what the palliative care service-- can provide rather than individuals. The model you describe would be very difficult to sustain over time. There is also some concern about patients/families having cell phone numbers. This could create an incredible liability depending on how the patients care needs evolve and how the services you will provide are interpreted by the patient and family and reliability of the phone service. Not to mention the personal demand on the practitoner.
You are absolutely right that education is a key factor in assuring success and quality care.
Sharol Herr, RN, MSEd, CHPN; Nurse Clinician/Edcuation Coordinator; Mount Carmel Health; Columbus, Ohio.

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