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Designing a Program

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Post estimated volume low
Author: mindyshah
Date: Sep 23, 2009 9:19 am

We have a 1-year old palliative consult program at a community hospital with 167 med/surg beds and 20 ICU beds. MD FTE is 0.5, with a new NP at 0.5. Our volume is lower than expected given the CAPC algorithm of 5% patients appropriate for consult with a capture rate of 20%. New Consults since Jan 09 is 126, with total encounters 470. We have marketed fairly heavily, but I think that the existing culture at the instituation, and the low referral rate by hospitalists who tend to do their own palliative care, lowers our numbers. This is putting administrative pressure on us due to financial pressures. Does anyone out there have a similar program with numbers not measuring up to CAPC's algorithms?


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