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Data Collection and Measurement

Next Reply: Re:Non-post death Palliative Care Patient Sat Survey
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Post Non-post death Palliative Care Patient Sat Survey
Author: AmyVNAHCDH
Date: Aug 4, 2011 11:24 am
We're a VNA & Hospice looking for a non-post death patient satisfaction survey. I found only post-death surveys for patient's families. Does anyone survey the patient while in Palli care? Thanks.
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+ Re:Non-post death Palliative Care Patient Sat Survey (by kkerr on 08/05/2011)
Hello,

I will email you a copy of the phone survey we use at UCSF. We use the tool to gather information from both bereaved family members and for patients who are discharged alive. We phone a random sample of ten patients/families a month, which gives us an adequate sample without outstripping our resources. The survey is not formally validated, but we find the data to be quite useful.

Regards, Kathleen Kerr, Senior Analyst, University of California San Francisco, Palliative Care Leadership Center
Re:Non-post death Palliative Care Patient Sat Survey (by ndarmstrong on 08/08/2011)
We are a new program as well in SE Kentucky - would you please forward a copy of the survey tool to me as well?
Thanks so much for sharing.
Bernita Armstrong, APRN-BC,

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