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Data Collection and Measurement

In Reply To: Performance Improvement
Next Reply: Re:Re:Performance Improvement
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Post Re:Performance Improvement
Author: TomSmith [CAPC/PCLC Faculty]
Date: Oct 4, 2007 6:49 pm

I have to answer to the health system administration. Metrics they find important:
1. ICU bed days saved, or offloaded, and attestation from ICU staff that we do indeed open beds for them. We always respond right away.
2. Breaking even on the unit finances.
3. Showing $900K cost avoidance.
4. Number of grants, dollars, publications.
5. # patients seen, bed census/beds available in unit, thank you notes. Stories are important.

Symptom scores are not so useful, since they assume care is excellent.



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