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Data Collection and Measurement

In Reply To: Performance Improvement
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Post Re:Performance Improvement
Author: jbcassel [CAPC/PCLC Faculty]
Date: Oct 4, 2007 5:31 pm

Hi, in a recent CAPC seminar, Kathleen Kerr and I gave a presentation that included a lot of examples of how various programs have demonstrated program success, impact, and outcomes in domains such as pt and provider satisfaction, finances, and clinical outcomes. You can access the presentation and handouts on the CAPC website's Resources page, at http://www.capc.org/support-from-capc/capc_presentations/

Are there any specific goals that you have articulated for your program, which would point to the value you hope it is providing for patients, families, the hospital, etc.? Are there any specific expectations that your hospital administration has of your program?


-Brian Cassel,
VCU Massey Cancer Center
Thomas Palliative Care Program
A Palliative Care Leadership Center

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