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Chaplaincy in Palliative Care Settings

In Reply To: Patient/Family Satisfaction surveys
Next Reply: Re:Patient/Family Satisfaction surveys
Next Message: Re:Patient/Family Satisfaction surveys

Post Re:Patient/Family Satisfaction surveys
Author: SharolHerr [CAPC/PCLC Faculty]
Date: Jun 26, 2008 11:41 am
Under the tools section of the CAPC website there are several satisfaction tools listed. They are in a sub-folder called "Bereavement, Patient/Family, Physician Satisfaction" tools. One of the things Mt. Carmel has found is that when we survey hospital patients and families who have utilized PC services there is a marked higher satisfaction with PC. It is also notable that including a common question on the PC survey that is also on the survey used by the hospital that you have a common denominator to compare against. Hope this is helpful. Sharol Herr, RN, MSEd,CHPN; Nurse Clinician/Education Coordinator; Mt. Carmel Health Palliative Care Leadership Center; Columbus, Ohio.
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+ Re:Patient/Family Satisfaction surveys (by Mary_RHA on 06/30/2008)
What patient satisfaction survey do others use for hospital consult services? Our facility utilizes the Press Ganey company for our patient satisfaction surveys. However, I am told that there is no palliative care survey available through PGaney. Any ideas? Thank you! Mary

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